Shipping Policy

Processing Time

All Ela Nur pieces are made to order. Each item is carefully handcrafted after your order is placed. Processing takes 5–7 working days before dispatch.

Delivery Time

After dispatch, delivery takes 2–3 working days within Pakistan. You will receive a tracking update via WhatsApp once your order is shipped.

Shipping Charges

• Free Shipping on all orders above PKR 5,000
• Standard Shipping: PKR 250 for orders below PKR 5,000

Delivery Areas

We deliver nationwide across Pakistan. All deliveries are handled through trusted courier partners with tracking support.

Cash on Delivery

COD is available across Pakistan. You can also pay via Bank Transfer or JazzCash/EasyPaisa at checkout.

Order Tracking

Once your order is dispatched, we will send you the tracking number via WhatsApp. You can track your parcel directly through the courier's website.

Questions?

If you have any questions about shipping, feel free to reach out via WhatsApp or our Contact page.